01
Acknowledged
You'll get an automated confirmation at the email you provided. Hold on to it; the thread is reused for the whole conversation.
Support
Open a ticket with the LM-Kit team.
Help us help you. Give us the model, the runtime, and what you tried, and we'll follow up within 24 to 48 business hours. Tickets are answered by the engineers who own the SDK.
Quick links that often close the loop faster.
A glance at the docs, samples, or changelog can resolve the question in minutes.
Docs
Getting Started guide
Install, license, load a model, run inference. Covers the most common setup failures.
Open the guideAPI
API reference
Full surface of every namespace, class, method. Symbol search across the SDK.
Browse the APISamples
Code samples
Working examples for agents, RAG, OCR, speech, function calling. Clone and run.
Open the repoChanges
Changelog
Recent releases, breaking changes, fixed issues. A useful first stop after an upgrade.
View the changelogTell us what you're seeing.
The more context you share, the faster we can help.
From submission to resolution.
Every ticket lands directly with the engineers who maintain LM-Kit.NET. No outsourced first line.
02
Triaged
A maintainer reviews the category, severity, and context. Blockers are picked up first, the rest within 24 to 48 business hours.
03
Resolved
You either get a fix, a workaround, or a patch in the next release. We close the loop on the same thread you opened.
Prefer email? That works too.
Drop a message to support@lm-kit.com. Same team, same SLA.